FAQ's

The Challenge

What is Skip for Heart?

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Skip for Heart is a month of skipping designed to increase your physical activity and strengthen your heart, all while raising funds to support life-saving heart disease research.

Where is the Skip for Heart held?

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You can complete your challenge anywhere, from your local park or gym to your backyard! 

When is Skip for Heart?

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The challenge runs from 1-30 November. Do it fast or slow, add tricks or skip to the beat of your favourite song. Tailor the challenge to your own ability whilst skipping consistently for 30 days.   

I’ve had a heart event, is Skip for Heart safe?

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If you have heart disease, or if you’ve suffered a heart attack, it’s normal to worry about how physical activity might impact your health. Chat to your GP about your goals and concerns and take a slow and steady approach based on their advice. 

I am a person with disability. Can I participate? 

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Yes, you can! Skip for Heart is an inclusive program for people of all abilities. View our modified skipping guide for ways to participate. 

Your Account

How do I reset my password? 

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If you can’t log in to your fundraising page, there may be an issue with your password. To reset your password, click on ‘Login’ and select ‘Forgot password’.   

Fundraising

Can I add a cash donation?

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Yes. You can add a cash donation in three easy steps: 

  1. Log in to your Skip for Heart account and go to your dashboard 
  1. Select the ‘My donations’ button
  1. Click ‘Add cash donation’.

You can then follow the prompts to add the cash to your page using your credit or debit card. Please note, donations added this way will not show on your page unless payment is made at the same time.  

Do you have any tools to help me with my fundraising?

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When you register for Skip for Heart, you’ll gain access to loads of fundraising tips and downloadable resources, like social media tiles. All these resources are designed to help you raise money, thank your sponsors, and share your progress.

Where do the funds go?

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Every donation to the Heart Foundation helps in the fight against heart disease, which takes 79 Australian lives every day. 

By fundraising for the Heart Foundation, you’ll be helping us support:

  • Fund world leading research
  • Development of care guidelines for health professionals
  • High quality care for people living with heart disease
  • Australians to live healthier lifestyles
  • Advocacy to government and industry across initiatives to improve heart health

Visit the Heart Foundation website for more information on our efforts to create an Australia free from heart disease.

How can people donate?

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The easiest way to collect donations is to ask your supporters to make a secure, online donation through your fundraising page. They’ll receive an instant tax-deductible receipt and you’ll be able to keep track of how much you’ve raised. 

How can I change my fundraising goal?

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You can change your fundraising goal by going to the ‘edit my page’ tab. Once you have entered your new fundraising target, remember to click ‘update details.  

Can I thank my donors?

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Absolutely. Once you sign up to Skip for Heart, you’ll have access to loads of free resources like email templates and social media assets that you can use to thank your donors. 

You can also choose to send thank you messages directly from your dashboard by clicking ‘my donations’ and following the prompts. 

Fitness Activity

How do I log my skipping?

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Log in to your online fundraising page and head to ‘My Fitness Activity to record your skipping. 
 
We recommend 79 skips a day for the 79 Australians whose life is cut short by heart disease each day. 

What happens if I forget to track my skipping?

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You can manually add your skips in two simple steps. First, log in to your fundraising page and select ‘My Fitness Activity. Then under Add activity, enter the number of skips. These will then appear on your fundraising page. 

Can I start tracking my skipping before 1 November?

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Yes! You can start tracking your skipping as soon as you sign up. But these training skips will be cleared on October 31, the day before Skip for Heart starts.

Can I change my skipping target? 

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Yes, you can set a skipping target that suits you. Setting a goal that is personally challenging will make others more likely to support you.

We recommend 79 skips per a day for the 79 Australians whose life is cut short by heart disease each day. This works out to 2449 skips for the month. You can always increase your target to make it more challenging! 

Simply log in to your Skip for Heart account and head to your dashboard. Scroll down to your fitness milestone bar where you’ll see and ‘update my fitness goal’ button. Follow the prompts to change your goal – don't forget to click save when you are done. 

Facebook Fundraiser

What is a Facebook fundraiser?

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A Facebook fundraiser is a fundraising feature available through your Skip for Heart dashboard. It will help turbocharge your fundraising by creating a linked Facebook fundraiser to your Skip for Heart fundraising page, allowing your friends and family to make a donation to you while they scroll social media!

The page allows you to share your Skip for Heart fundraiser with your friends, tell people why you’re taking part, provide updates to your supporters and ask for donations. 

How do I create a Facebook fundraiser?

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A Facebook fundraiser can be set up in just a few clicks. 

  1. Log in to your Skip for Heart dashboard.
  1. Click the blue button prompting you to ‘Create a Facebook Fundraiser’ 
  1. Follow the prompts and a fundraiser will be created and shared on your Facebook page

 
If you set up a Facebook fundraiser directly through Facebook then this will not be linked to your Skip for Heart fundraising page. If you have done this, we suggest you delete this page and follow the above steps.  

How can I personalise my Facebook fundraiser?

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When you create your Facebook fundraiser, Facebook will create a Skip for Heart fundraising page for you by pulling through the information you have included on your Skip for Heart fundraising page. 

You can personalise your Facebook fundraiser after the page has been created by editing the post and changing features such as your fundraising goal and cover photo.

You can also use your Facebook fundraising page to provide updates, photos and messages of thanks to supporters.

I’ve just received a donation on my Facebook fundraiser. Why has my fundraising total not been updated on my Skip for Heart page? 

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It can take a couple of hours for a donation on your Facebook fundraiser to show up on your Skip for Heart page. We suggest checking back later and your donation should be there.

How do I share my Facebook fundraiser with my friends?

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The easiest way is using the blue ‘invite’ button at the top of your Facebook fundraiser page. This will directly invite your friends to support you. 

Why is my fundraising goal different on my Facebook fundraiser?

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Your fundraising goal won’t be brought across to your Facebook fundraiser but don’t worry, it’s easy to update! 

Just follow these steps: 

  1. Click ‘edit’ in the top right-hand corner of the goal tab on your Facebook fundraiser. 
  1. Change the fundraising goal in the left-hand panel. 
  1. Done! 

Why can’t I see all my donations on my Facebook fundraiser?

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Your Facebook fundraiser will only show donations that have been made via Facebook, and only those that have come through since creating the page.

Because of this, donations made through your fundraising page won’t show on your Facebook fundraiser.

We recommend looking to your fundraising page as the primary source of information on your fundraising efforts.

Can my team have a Facebook fundraiser?

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Unfortunately, not. You can only create a Facebook fundraiser for your individual fundraising page.

I’ve already created a Facebook fundraiser for Skip for Heart, will those funds now be included on my dashboard? 

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Any existing Facebook fundraisers won't be linked to your Skip for Heart page, so these donations won’t show up on your Skip for Heart dashboard. 
 
If you would like to receive donations through Facebook, we recommend clicking the blue Create a Facebook fundraiser link on your Skip for Heart dashboard. 

Is this the same as adding a donate button to my post on Facebook?

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No. When sharing an update on Facebook, some users will receive a prompt to add a ‘Donate’ button to their post. The Facebook ‘Donate’ button takes donations through a different third-party, so they won’t appear on your Skip for Heart fundraising page.

We recommend sharing your Skip for Heart fundraiser on Facebook by either:

  • Creating a Facebook fundraiser by clicking the link on your Skip for Heart dashboard
  • Sharing the link to your Skip for Heart page on Facebook and collecting donations there 

I’ve shared my Fundraising page on Facebook and it prompted me to add a donate button to my post.

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We don’t recommend using Facebook’s ‘Donate’ button to raise funds for Skip for Heart as we can’t link donations back to your Skip for Heart fundraising page or be counted towards your fundraising total. 

If you’ve already used the button in a Facebook post, we suggest that you delete the post, as this is the only way to remove the Facebook ‘Donate’ button. 

If you would like to raise money for Skip for Heart on Facebook, we suggest:

  1. Creating a Facebook fundraiser by clicking the link on your Skip for Heart dashboard
  1. Sharing the link to your Skip for Heart page on Facebook and collecting donations there.

I’ve accidentally deleted my Facebook fundraiser and can’t seem to share another one from my page. Can you help?

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Unfortunately, not. If you delete your Facebook fundraiser, you can’t create another one.

To continue fundraising on Facebook, we suggest sharing the link to your fundraising page, so your contacts can make a donation there.

I don't want a Facebook fundraiser on my personal page anymore, how can I delete it?

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You will need to first delete the fundraiser itself to be able to delete your post attached to it.

Note that if you delete your Facebook fundraiser, you'll be unable to create another one.

Teams

Can I join a team?

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You can join a team 3 ways 
 
1. By clicking on the Join usbutton on the team fundraising page. 
2. By searching the team when you register 
3. By requesting a special link from the team captain 
 
If the team is private, you can only join that team via the link. 

Can I create a team after I’ve registered?

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Yes. Log in to your Skip for Heart account and head to your dashboard. From here, select ‘create a team’ and follow the prompts.

Can I invite people to join my team?

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Here are the three best ways to invite family, friends and colleagues to join your team: 

  • Share your team page and ask people to sign up by clicking the ‘join us’ button. 
  • On your team dashboard, select ‘my team’ and the ‘my team members’. Follow the prompts on this page to send people an email invite to join your team. 
  • Go to the ‘share and invite’ section on your dashboard and follow the prompts. 

Prizes

How do I get my free activity calendar?

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Everyone who registers for Skip for Heart will receive a free a digital activity calendar. You can find this on your dashboard.

How do I get my skipping rope? 

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The first 1,400 participants who register for Skip for Heart and raise $50 or more will receive a free skipping rope courtesy of Topline. These will be posted out from early October.

Terms and conditions apply 

How can I win a Skip for Heart shirt?

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The first 500 participants to raise $250 or more on their fundraising page will receive a Skip for Heart T-shirt.? 
 
Terms and conditions apply

How can I win a tote bag?

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The first 100 participants to raise $1000 or more on their fundraising page will receive a Heart Hero Tote Bag. 
 
Terms and conditions apply

Where are competition winners announced?

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Competition winners will be contacted directly by email. 

Winners’ names will also be published in our Competition Terms and Conditions page (please note this excludes the skipping rope, Skip for Heart T-shirt, and Tote Bag winners).

If we haven’t been able to answer your question here, our dedicated support team can help you out.

Send an email to skipforheart@heartfoundation.org.au

30 days of skipping to help save Aussie hearts